The following information forms the TwinKido Privacy Policy. Feel free to get in touch for more details or if you have any questions regarding this policy by reaching out to us @ support@twinkido.com.

 

 Company Details
TwinKido
#7, 3rd street, Aishwaryam Nagar,
Kovaipudur, Coimbatore – 641042
+91 8925055355
support@twinkido.com

 

 Payment Information

Ensuring the security of payments is our top priority. We employ industry-standard SSL (secure socket layer) encryption technology to encrypt all payment information. You can identify the secure transmission by the appearance of a lock in the corner of your screen on our site's payment pages, indicating the secure handling of sensitive data.

 

 Personal Information

Registration is not mandatory on our site, meaning you are not obligated to provide any details you choose not to disclose.

When you visit the Site, we automatically collect specific details about your device, including information about your web browser, IP address, time zone, and certain installed cookies. Furthermore, while you navigate the Site, we capture information about the individual web pages or products you view, the websites or search terms that directed you to the Site, and details about your interactions with the Site. This automatically collected set of information is termed "Device Information."

We utilize the following technologies to gather Device Information:

"Cookies" are data files positioned on your device or computer, typically containing an anonymous unique identifier. For more information on cookies and instructions on how to disable them, you can visit http://www.allaboutcookies.org.

 "Log files" monitor activities on the Site, capturing data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Web beacons," "tags," and "pixels" are electronic files used to capture information about your browsing activity on the Site.

Additionally, when you make a purchase or attempt to do so through the Site, we gather specific information, including your name, billing address, shipping address, payment details (such as credit card numbers or alternative payment methods), email address, purchase path, and phone number. This collection of data is denoted as "Order Information."

In this Privacy Policy, when we mention "Personal Information," we are mean both Device Information and Order Information.

We utilize the Order Information gathered to fulfill orders placed through the Site, which includes processing payment details, arranging shipment, and sending invoices or order confirmations. Additionally, we employ this Order Information for the following purposes:

  • Communication with you
  • Evaluation of orders for potential risk or fraud
  • Providing information or advertisements related to our products or services in alignment with your preferences

The Device Information collected aids in screening for potential risk and fraud, specifically through your IP address. Moreover, it contributes to the overall enhancement and optimization of our Site, such as generating analytics on customer browsing and interaction patterns, and evaluating the effectiveness of our marketing and advertising campaigns.

We disclose your Personal Information to third parties to facilitate the utilization of your Personal Information, as detailed earlier. For instance, we utilize Shopify to operate our online store—additional information about how Shopify utilizes your Personal Information can be found here: https://www.shopify.com/legal/privacy.

We employ Google Analytics to gain insights into how our customers navigate the Site. Further details on how Google utilizes your Personal Information can be found here: https://www.google.com/intl/en/policies/privacy/.

You also have the option to opt-out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout.

Ultimately, we may share your Personal Information to adhere to relevant laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information that we receive, or to safeguard our rights.

As previously mentioned, we use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For a comprehensive understanding of how targeted advertising operates, you can explore the educational page on the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

After placing an order through the Site, we will keep your Order Information in our records unless you request the deletion of this information.

We retain the right to periodically update this privacy policy to incorporate changes in our practices or for operational, legal, or regulatory reasons.